Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment. Refund are granted within 7 days of receiving your item.
We stand behind our product. If you’re Xtreme Sport Action Camera decides to stop working, you can return it for a replacement within one year of purchase. Xtreme Sport DV’s exchange policy doesn’t cover ordinary wear and tear and/or damage caused by improper use or accidents. Included and optional accessories are not covered under the one year warranty.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.